Privacy Policy

Who we are

ShineQuote ("we", "us") provides software at shinequote.app that helps auto detailing businesses turn vehicle photos into estimates and invoices. This policy explains what we collect, why, and the choices you have. Questions any time: support@shinequote.app.

What we collect

• Account information — your email, password (stored as a secure hash), business name, and optional profile details like phone number and logo.
• Job content you upload— vehicle photos and videos, estimates, invoices, service menus, and notes. If you add customer details (like a customer's name or phone number), you're responsible for having their permission.
• Payment information — subscription payments and invoice card payments are processed by Stripe. We never see or store full card numbers.
• Usage data — basic analytics (page views, approximate location from IP, device type) to understand how the product is used and keep it reliable.

How photos are used (AI)

When you request an estimate, the photos you upload are sent to our AI provider (Anthropic) to generate the condition report and price range, then the results are returned to you. Photos are stored privately so your estimates and invoices can display them to you and the customers you share links with. We don't sell your photos or use them for advertising.

Who we share data with

Only the service providers that run ShineQuote: Supabase (database, authentication, and file storage), Vercel (hosting and analytics), Stripe (payments), and Anthropic (AI estimate generation). Each receives only what it needs to do its job. We do not sell personal information, and we don't share it with advertisers.

Estimate and invoice links you share are private, unlisted URLs — anyone you send a link to can view that estimate or invoice, so share them only with the customer they belong to.

Retention & deletion

We keep your data while your account is active so your job history works. Want your account and its data deleted? Email support@shinequote.app from your account email and we'll remove it, except records we must keep for legal or accounting reasons (like payment records).

Security

Data is encrypted in transit, stored with per-account access controls, and payment card data never touches our servers. No system is perfectly secure, but we design for least access and will notify you if a breach affects your data.

Your choices

• Access, update, or delete your account data by contacting us.
• Cancel your subscription any time from Billing.
• Depending on where you live (e.g., California or the EU), you may have additional rights — email us and we'll honor them.

Children

ShineQuote is a business tool for adults and isn't directed at children under 13. We don't knowingly collect their data.

Changes

If we make material changes to this policy, we'll update this page and the date above, and for significant changes we'll notify account holders by email.